Tuesday, May 16, 2006


My best friend suggested this scrapbooking website to order from. She had went to a huge Scrapbooking convention this past weekend and actually worked at this companies stand, so she saw what they had and new I'd love it. I did! She knows me well! Well I got an email tonight saying that their FREE shipping on orders OVER $45.00 doesn't apply to me and they want an additional fee for how expensive it is to ship to an APO address. I decided to find out just how much more it'll cost....ready? A whopping 90 cents! They wanted to charge me $5.40 extra! I'm not doing business with this company again. I'm waiting for a reply, after I also proved that it says nothing about charging extra for APO, which the customer service rep said they state. I can't stand being lied to. I spent far more than the $45.00 they require for free shipping too. I really do not expect special treatment for being a military spouce. I do expect a company to know their business though instead of trying to rip me off. Maybe they've dealt with people who just accepted this, maybe I'm over-reacting. I guess I just think when a company says they'll ship for free, they'll do it and not try to get out of it.


Nikki-ann said...

I don't think you're over-reacting. If they didn't mention that extra charge on their website, then I can't see how they can charge you extra. Especially when what they want to charge you is way over the odds!

Anyway, I hope you enjoy the weekend.

Here via Michele's :)